FAQ
SHIPPING TIMES
PLEASE ALLOW 3-5 BUSINESS DAYS FOR YOUR ITEMS TO BE PROCESSED AND FULFILLED
ALL ORDERS INCLUDES TRACKING NUMBER
AN EMAIL NOTIFICATION INCLUDING YOUR TRACKING NUMBER WILL BE SENT TO YOU ONCE YOUR ORDER HAS BEEN SHIPPED
ORDERS PLACED DURING THE WEEKEND OR HOLIDAYS WILL BE PROCESSED THE NEXT BUSINESS DAY
DELIVERIES ARE CURRENTLY FULFILLED BY CANADA POST®
*WE ARE NOT CURRENTLY SHIPPING TO P.O. BOXES*
PLEASE NOTE THAT ONCE YOUR ORDER HAS BEEN SUCCESSFULLY SHIPPED THROUGH CANADA POST, THE RESPONSIBILITY OF THE PACKAGE AND ITS CONTENTS IS TRANSFERRED FROM OFFICIALVOLARE.COM TO THE POSTAL SERVICE.
WHILE WE TAKE THE UTMOST CARE IN PACKAGING AND ADDRESSING YOUR ITEMS CORRECTLY, WE CANNOT BE HELD LIABLE FOR ANY LOST OR STOLEN GOODS AFTER THEY HAVE LEFT OUR POSSESSION.
RETURNS & EXCHANGES
UNFORTUNATELY, THERE ARE NO RETURNS OR EXCHANGES ONCE AN ORDER IS PLACED
*PLEASE CONFIRM YOUR CORRECT SIZING VIA SIZE GUIDE BEFORE ORDERING*
PAYMENT METHODS
VISA®, MASTERCARD®, AMERICAN EXPRESS®, DISCOVER®, DINERS®, SHOP PAY®, PAYPAL®, APPLE PAY®, GOOGLE PAY®, INTERAC®
SUPPORT
FOR FURTHER QUESTIONS PLEASE EMAIL:
SUPPORT@OFFICIALVOLARE.COM